FAQ

Yes, most travelers require an Electronic Travel Authorization (ETA) or visa to enter Sri Lanka. You can apply online through the official Sri Lanka ETA website. Our team is happy to guide you through the process if needed.

Absolutely. Sri Lanka is considered one of the safest destinations in South Asia. We work only with licensed guides, drivers, and hotels to ensure your security and comfort throughout the trip. As always, follow local advice and stay aware of your surroundings.

Here are a few essentials: • Lightweight, breathable clothing • Sunscreen & insect repellent • A hat or cap for sun protection • Swimwear & flip-flops for beach days • Modest attire for temple visits • Hiking shoes if you plan on trekking

Sri Lanka is a year-round destination. The best time depends on where you’re traveling: South & West Coast: December to April North & East Coast: May to September We’ll help you plan based on the season and your interests.

We accept major credit/debit cards (Visa & Mastercard), bank transfers, and secure online payments. A handling fee may apply for credit card payments. Payment instructions will be provided once your itinerary is confirmed.

Yes, we offer private airport pickups and drop-offs to/from Bandaranaike International Airport (CMB) or any other domestic airport. Just let us know your flight details in advance.

Absolutely. All our tours are customizable to suit your interests, time frame, and budget. Whether it’s a cultural tour, beach holiday, wildlife safari, or honeymoon — we’ll design it your way.

Our licensed guides primarily speak English. If you need a guide fluent in another language (e.g., German, French, Chinese), let us know in advance and we’ll make the arrangements.

Your health is our priority. We’ll assist with: Transport to a nearby medical facility Contacting your travel insurance provider Rescheduling parts of your itinerary if needed We recommend carrying travel insurance with medical coverage.

Cancellation policies vary depending on how close to your travel date the cancellation is made. You can view our full Cancellation Options here. We also offer flexible rescheduling if plans change.

We follow strict hygiene and safety protocols: Sanitized vehicles and accommodations Mask availability Trained, vaccinated staff Visit our COVID-19 Response Page for detailed information.

We specialize in private, tailor-made tours — but we do offer group tours on request for families, corporate retreats, or special interest groups.

Yes, we can include visits to top national parks like Yala, Udawalawe, Wilpattu, and Minneriya. Let us know your preference and we’ll plan accordingly — from luxury jeep safaris to eco-lodge stays.