Introduction

At ceylonpeacock.travel, we take your privacy seriously. Established with a passion for travel and service in Sri Lanka, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.

Our Policy

This policy outlines:

  • What personal data we collect
  • How, why, and when we collect it
  • How it is used and stored
  • Your rights regarding your data

We review and update this policy regularly to ensure clarity and compliance.

Personal Data We Collect

When you contact us, submit a form, or book with us, we may collect:

  • Essential info: name, email, phone number, country
  • Booking details: address, date of birth, passport/visa info, health needs
  • Preferences: travel interests to help us design a personalised experience

 

How We Use Your Data

Your information is used exclusively to:

  • Provide quotes and arrange your itinerary

  • Manage bookings, confirmations, changes, emergencies

  • Send your requested materials, reminders, and offers

  • Gather feedback to improve our services

We never sell or rent personal data. With your consent, we may share limited info with trusted partners (e.g., hotels, visa services, transport) strictly to fulfill your travel requirements.

Marketing & Communications

By opting in, you agree to receive our newsletters and travel updates. We use services like MailChimp to handle email campaigns. You can unsubscribe anytime via email or links in our messages.

Your Rights

You have the right to:

  • Access or correct your personal data

  • Request deletion or restrict processing

  • Object to processing or request portability
    To exercise these rights, please contact us at [your email] or [your address].

Cookies & Analytics

We use minimal cookies to improve site navigation and analytics (e.g., via Google Analytics). You can disable cookies via your browser settings, but some features may be limited.

Testimonials & Content

If you share photos or reviews of your trip, you grant us permission to feature them on our platforms with credit. If you prefer to remain anonymous, just let us know.

Data Retention & Security

We keep data only as long as needed and ensure it is stored securely. Only authorized personnel and partners have access, and we maintain strict confidentiality measures.