At ceylonpeacock.travel, we understand that safety is key when exploring a new destination. From the moment you arrive in Sri Lanka to the time you depart, we are committed to providing you with a secure, enjoyable, and worry-free experience.
1. Trusted Partners:
We only work with licensed transport providers, registered guides, and verified accommodation partners who uphold high standards of safety and hygiene.
2. 24/7 Local Assistance:
Our local support team is available around the clock in case of emergencies. Whether it’s a lost passport, a health concern, or itinerary changes, we’re here for you.
3. Emergency Protocols:
All our tours include access to emergency contacts, nearby hospitals, and evacuation plans if necessary. We also provide you with health and travel advisory updates prior to your arrival.
4. Trained Drivers & Guides:
All drivers are certified, trained in defensive driving, and familiar with local road conditions. Guides are first-aid trained and knowledgeable in dealing with emergencies.
5. Travel Insurance Advisory:
While we recommend that all travelers have their own insurance coverage, we can also assist in arranging reliable policies through our partners upon request.
Keep your documents secure in a hotel safe or secure pouch.
Stay hydrated and protect yourself from the sun during outdoor activities.
Avoid isolated areas at night and always inform your guide of your plans.
Respect local customs and follow guidance from your tour leader or driver.
Save our emergency number shared at the start of your trip.